Helpdesk
The GPC Help Desk facilitates access to expert advice and rapid deployment capacity. Initial expert guidance is available within 24-48 hours. Rapid response mechanisms are generally designed to deploy experts within as little as 72 hours.
The GPC Help Desk can facilitate access to expertise on the full range of country/regional and thematic protection and technical issues. The list below is not exhaustive; so please contact us if you have a protection-related query even if you do not see your issue on the list.
This service is not available to individuals or individual agencies. Requests must come from the protection cluster at the country level and should be sent via email to gpc@unhcr.org.
Regional Focal Points
Field Support Team
Julien Marneffe
Latin America & Europe Focal PointGlobal Protection Cluster
Mail: marneffe@unhcr.org
Natascia Zullino
Southern & Eastern Africa Focal PointGlobal Protection Cluster
Mail: zullino@unhcr.org
Gry Hjeltnes
Asia & MENA Focal PointGlobal Protection Cluster
Mail: hjeltnes@unhcr.org
Marie Emilie Dozin
West & Central Africa Focal PointGlobal Protection Cluster
Mail: dozin@unhcr.org